All bookings made must go through the website but if there is availability yes you can book on the day from in the store. We would strongly recommend booking in advance though as it’s a first come first serve basis.

Unfortunately as all bookings are made in advance we can’t swap sizes on the day as someone else could have already reserved the size you need. However if we do have availability we will try to help, we just can’t guarantee it will be possible.

We open at 10am Monday through to Saturday and at midday on Sunday. We encourage you to turn up as early as possible.

Monday to Saturday we need the skates back by 6.30pm at very latest and on Sunday they need to be back by 5pm. We would encourage you to come back 30 mins before closing if possible.

Unfortunately not as they may already be reserved by somebody else for the next day’s skating. If there is availability by all means you can book another slot online.

You get 1 pair of skates, knee pads, elbow pads, wrist guards and a helmet.

You must wear socks when hiring skates. We would recommend bringing an extra pair too in case you feel your skates come up big.

If you lose or fail to return skates we will need to charge your payment card £50. Loss of pads or a helmet will be charged at £15

Yes we do bulk hire subject to availability, please email info@slickwillies.co.uk for enquiries.

If you buy a pair of skates within one week of hiring we will take £10 off your purchase. Just keep a copy of your hire confirmation email and show it to a member of staff in store. Alternatively if you buy online just contact us after your purchase and we will refund you £10.

Call us on 0207 225 0004 or email us at info@slickwillies.co.uk to cancel your reservation. Please note you must do this 24 hours before your hire day is due to start or your payment is non refundable. So for example if you have booked skate hire for a Saturday you must contact us by midnight on Thursday to be eligible for a refund.

Let’s say for example you have reserved skates for a Saturday. If rain is predicted for SW7/ Kensington area on the Saturday we will give you up until Friday at midnight to cancel your reservation for a full refund. Unfortunately we can not issue refunds on the day of your rental as we are not responsible for our unpredictable English weather! We are however here to help so if there is a way to switch your booking for another day we will try and facilitate this subject to availability.